Online Booking for Dental & Medical Clinics

Online booking starts from €100–250 for a clean appointment request form or WhatsApp booking flow (typically 1–2 business days). Connecting an existing booking platform costs €300–600 (typically 2–5 business days). A setup for several doctors and calendars costs €700–1,500 (typically 1–3 weeks). A custom booking system starts from €2,500 and typically takes 4–8 weeks or more. All prices are indicative, in euros, and exclude VAT where applicable. The exact price is fixed in a written proposal after we review your current site and reception workflow.

A form or WhatsApp flow typically takes 1–2 business days, a platform integration 2–5 business days, a multi-doctor setup 1–3 weeks, and a custom system 4–8+ weeks. These timelines are calendar estimates assuming clear requirements, access to the current website or booking tool, and quick confirmation from the clinic. They are not measured averages from past projects; the concrete dates for your practice are set in the proposal.

If reception needs to check treatment duration or speak with the patient before confirming a chair, a short request form plus WhatsApp is usually the safest choice: patients send their name, phone number, preferred time window, and treatment in under a minute, and reception confirms the exact slot. If your doctors already keep an up-to-date digital calendar with fixed slot lengths, live calendar booking removes the back-and-forth. Many clinics use both: direct slots for consultations and hygiene visits, and a request form for complex dental or surgical procedures.

We can add any of the four booking options to an existing website as long as we have technical access and the site works reliably on mobile phones. If the current site is broken on mobile or too slow to load the booking step, we will tell you upfront after a brief review and quote either a targeted fix or a full clinic website rebuild (Essential €900–1,200, Professional €1,500–2,500, Advanced €3,000–5,000+).

We integrate any platform that provides an embeddable widget, booking link by doctor or service, webhook, or documented API—including standard calendar tools and Romanian or international clinic management platforms that expose online scheduling. Before quoting, we check what your current software supports so you do not pay for custom work when a €300–600 integration is enough.

We collect only the minimum fields reception needs to contact the patient and schedule the visit—typically name, phone number or email, preferred doctor or service, and preferred time window. We do not ask patients to upload medical history or diagnostic files through a standard website form. Form submissions are sent over encrypted connections directly to the email address, WhatsApp number, or booking platform your clinic designates, with a clear privacy notice and consent link before submission.

We configure Google Analytics 4 events for form submissions, booking widget interactions where supported, phone number taps, and WhatsApp clicks. That lets you see how many visitors start and finish a request and which treatment pages they came from, without logging personal patient details inside analytics.

Monthly subscriptions for third-party booking software, SMS gateways, WhatsApp Business API fees, hosting, and ongoing website maintenance are paid directly to those providers or quoted separately. If you want ongoing updates, monitoring, and backups after launch, our clinic maintenance plans are Care (€49/month), Growth (€99/month), and Priority (€199/month).

We need to know which treatments or consultations can be requested online, who receives and confirms requests at reception, your opening hours and doctors list, access to the current website, and credentials or documentation for your booking platform if we are connecting one. A 15-minute call is enough to choose the right tier and send a written proposal.