We keep websites, apps and automations updated, monitored and backed up, fix what breaks, and document the systems so no one person has to remember them.
Fewer surprises, documented systems and a named person responsible for them.
Sites, apps, and automations keep running until a dependency updates, a certificate expires, or a Zap stops. Nobody is clearly responsible, and the last person who understood the setup has already left.
Existing systems built by someone else are welcome after a technical review. You get documented systems and a named person responsible for them.